KM
Keke M

1 reviews | Active since Dec 2016

14 Dec 2016, 14:33

Horrible Customer Service at Finrite

<p>I submitted an Insurance Claim with Finrite last week. First, I had to hold on the phone for more than 30 minutes before somebody answer the call. I was greeted with a not so friendly customer service. Who had no patience to listen to what I was saying but was quick to respond.</p> <p>Anyway, the claim was lodged and I was advised to submit an Affidavit and other docs which I did but apparently the email was not received. The service of the consultants at Finrite is very appauling. I spoke to one Biance Du Plessis who was rude and arrogant towards me.</p> <p> </p> <p>I hope this matter gets resolved and the service gets improved at Finrite.</p> <p> </p> <p>Regards,</p> <p> </p> <p>Keke</p>

0
Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply14 Dec 2016, 15:34
Official

Please be advised that we have received your complaint, and we are currently investigating the matter.

We will be providing you with feedback shortly.

Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***

Kind regards

Finrite