Horrible client service for claims
I submitted a claim 2 weeks ago and I haven’t received any correspondence from finrite. When I call them the agents want to give me banking details over the phone but can’t send an email or sms! I asked the manager for a confirmation email with excess amount and banking details and he also couldn’t send an email. This is ***** and we can’t afford to be ******** especially now!
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Finrite Administrators (no longer in business)'s replyOfficial
26 May 2020, 10:44Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply26 May 2020, 10:44
Official
Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team