HORID SERVICE!!!

I am a patient person i have worked in call centers before but service i got was shocking, i needed an update a claim and im still waiting for a response via email <br> when i call in im **** to hung up on put on hold until the call center closed an d guess what the line was cut when i was holding for some guy that was checking something for me. <br> i want my claim amount amended and i want a public apology for the hoops iv had to jump through because the people at finrite dont know how to do their job