1 reviews | Active since Nov 2016

04 Nov 2016, 12:31

hell architects: worst ever service on planet earth

<p>lost my phone four months ago, which was insured under Finrite through Telkom in Menlyn. i did all the necessary steps to report the incident to both the company and the police. Blocked the gadget before i left for a trip that lasted me two days before i reported the case to the police. All this was alerted to these hell money mongering architects clothed in suits of insurers. all documentation was submitted accordingly, kept calling to check on the progress of the matter on almost 4 times a week and was told that the matter was escalated to the underwritters beacuse i used the sim card on a different phone to which i explained to them that the phone was a dual sim, so i never used it on a different phone. For the past 4 months its been a back and forth case of them saying they will respond back within 48 hours and never do they.</p> <p> </p> <p>iam honestly frustrated. These tailored idiots need to be exposed</p>

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Replies (4)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply07 Nov 2016, 11:08
Official

Please be advised that we have received your complaint, and we are currently investigating the matter.

We will be providing you with feedback shortly.

Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***

Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply07 Nov 2016, 11:09
Official

Please be advised that we have received your complaint, and we are currently investigating the matter.

We will be providing you with feedback shortly.

Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***

Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply07 Nov 2016, 11:09
Official

Please be advised that we have received your complaint, and we are currently investigating the matter.

We will be providing you with feedback shortly.

Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***

Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply07 Nov 2016, 13:46
Official

Please be advised that we have received your complaint, and we are currently investigating the matter.

We will be providing you with feedback shortly.

Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***