Handset faulty on 3rd repair no reply from Finrite

Handset was1st sent on the 03-08-15 for accidental water damage to Edgars Gateway. Asper Finrite handset was fixed&on collection03-09handset was still faulty.My battery&other store batteries was tested. Handset was sent back07-09.Device was repaired as per Finrite. On2nd recollection handset was tested in store&was still faulty. Device was sent back. On recollection for3rd time on the22-09device was still the same <br> <br> I have called Edgars&Finrite several times. They have just been passing the buck.I am being ********ted around and no response from Finrite. I have asked for a person of higher authority from Finrite and yet again I got no reply<br> <br> The consultant Fiona from Edgars Gateway has been dealing with my case&has sent emails to Samantha Hartebeess (25-09, 06-10, 08-10, 09-10)To date device could be located(device sent24-09)<br> On09-10an in store email was sent to Kevin Stevenson&to date has not responded. The T&C's says 6to8 weeks. I want to be compensated for my costs of my calls, petrol and parking. Its not fair to treat paying customers however youll feel like and not respond timeously. I dont want the device back,I want a payout or a new device.Ppl should not insure with Edgars.