Game Finrite

<p> </p> <p>I received an sms on the 6 January 2017 confirming that my claim has been approved and the device will be delivered in 3 -4 working days. I than called in to find out WHERE the phone will be delivered to and furthermore, what happened to the fact that I was meant to pay an access fee and WHERE it should be paid to.</p> <p> </p> <p>Veronica, than advised me that the excess is R600 because the phone was insured for R6000. Please note I paid R5099.00 for the phone and will only be paying 10% of that amount. I made the payment for the excess fee anyway.</p> <p> </p> <p>I am appalled at the overall service I have been receiving from the very first time the first instalment was debited. Since I have put in this claim, I recieved the sms on the 6 January 2017, today is 5 days since that sms. I have called everyday since my initial claim which was on the 3 January 2017. Yesterday I was advised that the phone will be delivered either yesterday or today.</p> <p> </p> <p>This has made the experience a nightmare. </p>