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henry.odendaal henry.odendaal

1 reviews | Active since Jan 2017

11 Apr 2017, 15:27

Game and finrite insurance. Do not go there

<p> 14 months ago I bought 2 x J5 cellphones cash from Game. As a Christmas special they were selling insurance for cell phones for R75 each a month. What caught my attention is that they said when I brake the cellphone screen they will fetch it from my home and 3 days later return it fixed. After 14 months I launched the first claim and it took 3 MONTHS to resolve. I had to launch several phone calls and e mails to the complaints department to get results. Helpline never answers the phone</p>

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Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply12 Apr 2017, 08:06
Official

Please be advised that we have received your complaint, and we are currently investigating the matter.

We will be providing you with feedback shortly.

Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***

Kind regards

Finrite