Frustrated and not happy at all

<p>Iam totally not happy with the service iam getting after loosing my phone, its such a night mare getting through your call centre ( there is never a response)... I took this insurance so that i can have peace of mind should i loose my phone but iam getting the opposite,,, i have logged a cllaim and paid the access fee today, and have been trying to call your call centre since, could have done everything yesterday but since there is never a response from the call centre thought i should try again today, the only time i get through is aftre 8am after that its just imposiibel to get through... CAN I GET SOMEONE ATTEND TO MY CLAIM ASAP...</p>