KM
Kelly M

1 reviews | Active since May 2015

11 May 2015, 16:49

FRUSTRATED

First of all, people can say about Nashua Mobile what they want, but when it came to insurance claims they were always fast and efficient.<br> <br> Now comes Finrite, never in my life have i dealt with an insurance company who firstly, stopped responding to emails, secondly, always has an excuse why the claim cannot be processed and thirdly, should not be in the customer service industry if they cannot satisfy the needs of the customer. I am deeply disappointed, frustrated and angry, that these people take my money every month and that cannot complete one simple task of helping me with my claim. Please Finrite, if this is how you handle customers, please do us all a huge favour and close down your company, as that is what i foresee in the not too distant future. Because i for one, will definitely not be a client for very long. THAT IS WHAT I AM CERTAIN OF.<br>

0
Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply12 May 2015, 08:20
Official
Hello KellyL,

Please be advised that we have received your complaint, and we are currently investigating the matter.

We will be providing you with feedback shortly.

Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***

Kind regards

Finrite