********** robbing hard earned money

<p>I am so angry with Finrite/Foschini. I was ****** of my phone on 23rd April. I immediatley did EVERY ****ing thing I was asked to do, from blocking sim/phone to getting an affidavit/case number...EVERYTHING. I even took it the store the same day.</p> <p>But of course, when I started phoning to follow up on my claim, I was "helped" by people that had no ****ing clue what I was talking about and they were all less than useless because I would phone everyday and each day I would get told that my claim "Is now being submitted." LIke...are you slow? How can a new person everyday tell me that they are now going to submit my claim...how long can it take. They said it'll take 90 days..its August for **** sakes!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! This bull**** went on for weeks. A few minutes ago I called them again, and this time a guy by the name of Justin told me that my claim had been declined. Declined???????????????????????????????????????? It took you five months to tell me that my claim was declined?????????????????!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! WHen I asked why he gave me lame "third party bull**** excuse. Apparently, someone was negligent either at the store or when my claim was submitted (finrite) and they didnt stipulate that even though my father took the phone out on his account, I am the one using it. Now let me just stop there. IT SAYS WHO THE ACCOUNT HOLDER IS AND WHO IS USING THE PHONE ON THE ****ING CLAIM FORM I MEAN SERIOUS****INGLY!!!!!!!!!!!!!!!!!</p> <p> </p> <p>My dad, like so many other people work sooo hard to pay their bills on time, then such ****ed up companies want to rob them by allowing them to pay each month for a service which is not being rendered!</p> <p> </p> <p>I then proceeded to contact the Ombudsman for short term insurance and I have contacted my attorneys for legal advice and I was advised that Finrite has breached a number of commitments as an institution and that there are many people rightfully ****ed off at them.</p> <p> </p> <p>I just started a new job and I really needed my phone, it wasnt even a fancy phone..a Hisense F20. Now my bosses and collegues cannot depend on me because I am phoneles. My job requires me to have my phone strapped to my side 24/7.</p> <p> </p> <p>We feel ****** and ****med. </p> <p> </p> <p>I Want Some ****ing Answers</p>