***** CASE BY TELKOM: CASE NUMBER ***7

***** WAS DONE AGAINST MY NAME WHEREBY ON THE 6 AUGUST 2021 I REPORTED THAT A DEBIT OF R 1569 WENT THROUGH MY PERSONAL ACCOUNT. I THEN SUBMITTED DOCUMENTS TO ***** DEPARTMENT AS PER THEIR REQUEST, TO MY SUPRISE I WAS NOT GIVEN THE CASE NUMBER, I ONLY GOT THE CASE NUMBER WHEN I WAS FOLLOWING UP WITH THEM. TO MY UNDERSTANDING THE PERSON WHO DID ***** DID NOT GET ANY DEVICE BUT THEIR DATA AND WIFI SERVICE WHICH I BELIEVE THEY CAN DEACTIVATE THIS PERSON AND TRACE WHERE THEY STAY WHILE USING TELKOM DATA. AND DEACTIVE MY NAME FROM THEIR SERVICES SINCE I WAS NEVER THEIR CLIENT. WHENEVER I CALL TELKOM THERE IS NO TANGIBLE FEEDBACK FOR ME AND THIS HAS CAUSED ME SLEEPLESS NIGHTS. YOUR URGENT INTERVATION WOULD BE HIGHLY APPRECIATED.

TROUBLED PEGGY GOUWS