Finrite's lack of Administration

WORST SERVICE EVER.

1) They put you on hold for 15min then hang up on you, forcing you restart the entire process again because you'll never get the same consultant and they all want to go through the same procedure again.

2) I cancelled my cell phone insurance 5 months ago(August 2019), since then they have continued to bill for the insurance. I've been calling them every month for the past 5 months to cancelled the insurance again. Every time i get the same story and get given commitments by apparent mangers who promise to cancel it, refund me my money and promise to give me continuous feedback regarding the process till the entire transaction is complete. But till this day not even 1 of those so called mangers have given me feedback or have they refunded me my money and on scheduled they billed me again.

Finrite does not take their clients seriously and believe they can sell the same nonsensical explanation for poor service. At this point they should realize that the script they give to their people is not working and maybe they should consider actually doing some work and deliver on their word.

Judging from the number of complaints on them its clear they just don't care.