FINRITE WORST POSSIBLE SERVICE PROVIDED BY AN INSURER (TELKOM MOBILE)

Finrite has become notoriously synonymous with bad service and as a company you shouldn’t be licensed as an insurer if this is the kind of service being offered to the public at large. My initial claim was submitted on the 1/02/18 I supp**** all the necessary documentation and to date I have yet to receive a response regarding the completion of my claim. A further follow up was conducted on the 19/02 , 26/02 , 27/02 as well as the 9/03 AND YET BEHOLD NOTHING STILL.I requested a manager call me and no one has ,as per the TCF you have failed to meet all the listed outcomes more so outcome 5 & 6 this I will be taking to the ombudsman as I'm of the opinion that you shouldn't be in the financial institution space as an insurer and failed this dismally at your mandated duty to ensure that clients are indemnified when it comes to a loss.