FINRITE, worst Admistrators!!!!

It took FINRITE 6 weeks to fix a cellphone cracked screen!

I submitted a cell phone claim for a cracked screen at Edgars on the 12th April 2019, they then couriered the phone to Finrite to be fixed on the next day I believe.

Today is the 23rd of May 2019 I haven't received my phone! I had to phone Finrite myself to follow up on the claim and every time I called them I was put on hold for more than 30 minutes! I even sent an email to Mandla (A supervisor, whom at some point I called 3 times 30 minutes apart and was told the was at lunch every time I asked to speak to him) to return my phone unfixed hoping to send it elsewhere on seeing that the insurance was not helping at all.

My advise to everyone is that, when you insure your item and the administrator is FINRITE, run and don't look back cause you will not get any help at all. My sister waited three months for her phone to be repaired as well with Finrite.