Finrite Truworths Covid 19 Lockdown

Hi Lungile Nkuta

Please could you be so kind to forward me a report via email for the outcome of my Account Balance Protection Plan.

I have contacted Truworths and Finrite many times during the last 3months and still have no outcome or any feed back.

Like I have mentions many times:

1) I am Self Employed 2) I have had no income during the lock down 3) I have forwarded bank statements to prove lost of income 4) I have done and forwarded you affidavit

Please could you get back to me via email as I am already handed over to Truworths debt collection department and it's giving me a bad credit record.

I need a outcome report so that I can take it to the Ombudsman if you can't pay out as I would like to know how is it possible that you give me R18 000 credit when you know I am self employed the day I opened the account?Surely there must be cover for me when I have no income to pay my accounts?

Your immediate attention would be appreciated.

Eric