Finrite terrible service

I have submitted my query through the call center,Twitter and emails to no assistance at all!13 May Siyabonga said I would get sms confirmation in 48 hours, never happened. Gugulethu on 19 May couldn’t confirm correct excess amount, manager Tshepo Mabe couldn’t send email with excess and banking details. 28 May Ntombi Mathe promised email but wasn’t received. Sent email request to *** no reply or acknowledgment. Instore agent advised I email to *** still no reply or acknowledgement