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Ncwadi01 Ncwadi

1 reviews | Active since Apr 2017

09 Mar 2018, 14:51

Finrite Telkom insurance just ******

Finrite Telkom insurance just ****** . They over charged me for an excess fee, and I have been waiting for my refund for over 2 months. They keep telling me its with the finance department. Bunch of ***** that know nothing about customer service. My advice is for anyone to stay away from Telkom and Finrite . I have been dissapointed by both.

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Replies (3)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply09 Mar 2018, 15:12
Official

Please be advised that we have received your complaint, and we are currently investigating the matter.

We will be providing you with feedback shortly.

Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***

Kind regards

Finrite

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Ncwadi01 Ncwadi's update09 Mar 2018, 15:18
Reviewer Update
I have been calling that number for the past 2 months and they lie to me ! I need someone to call me and say that the money will be in my account at a certain point . I get put on hold forever and now since the morning no one is taking my call it just rings and rings! High call volumes at 3pm???
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply09 Mar 2018, 15:20
Official

Please be advised that we have received your complaint, and we are currently investigating the matter.

We will be providing you with feedback shortly.

Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***

Kind regards

Finrite