MS
Martin S

1 reviews | Active since Mar 2019

02 Mar 2019, 18:38

FINRITE.... Stay away from this bunch !!!!

!!!!DONT DO BUSINESS WITH FINRITE!!!!

What an absolute disgrace. I can live with someone making errors - but you lot are a huge mistake. ?. 5 weeks trying to sort out my insurance claim. Endless hours of listening to your music on your pathetic call centre number ********** . If it’s not hounding you guys on email, calls etc I would have most probably got authorization a year from now. Now that I have authorization- you want me to downgrade.... seriously!!! VODACOM, I strongly suggest you cancel doing business with this crowd. You are about to lose a lot of clients. They are completely useless - look at reviews on them regarding Telkom, VODACOM, google their reviews and hello peter. It’s clear as day they have a seriously bad wrap in the market. They don’t even have a Facebook page where we can express our concerns. Time you guys sort good clients like us out quickly before we move to alternative mobile providers.

So fed up. Here goes another 5 weeks of chasing you clowns. You have taken my money with ease, but when it comes to crunch time you are nowhere to be seen.

Ps. Don’t give me the story of you overloaded / misplaced ****. We in 2019 folks......get with the program. See you in Social media... I am going to wash your name properly!!!

Oh - you don’t even deserve the 1 Red star review!! - hellopeter place unhappy and angry faces please - that is more suitable.

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Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply04 Mar 2019, 08:09
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint.  One of our Customer Experience Agents will make contact with you to assist with your query. 
 
Regards, 
 
Finrite Customer Experience Team