TL
Tseko L

1 reviews | Active since Sept 2020

10 Sept 2020, 16:41

finrite ****MMERS

I lost my on the 9th August 2020 and i called finrite to make a claim, I was told to pay excess fee which I did pay. I have not skipped a payment, till this day I haven't received my phone, im doing all the follow ups they don't bother to inform me about the progress. What I find most disrespecting and irritating is my wife wrote a review and they responded asking for her details making you believe you getting the service you deserve and you not cause nobody bothers to contact you. ******** how dare is telkom mobile recommending this ******** COMPANY to us. They don't deserve to be in business or server us. They dont deserve a star. ****MMERS

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Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply11 Sept 2020, 07:29
Official
Dear Customer,

Thank you for making us aware of your complaint.  One of our Customer Experience Agents  will make contact with you to assist with your query.Regards,Finrite Customer Experience Team