Finrite phone insurance claim

Item: Finrite Administrators (no longer in business)
Rating: 1
Author: bongiwe S

I'm so angry, I log a cash phone insurance claim 12 December 2018 and they only respond after 3 months of me wasting money for taxi to the store and airtime to follow up. They asked me to pay excess fee R500 which I did on the 27 March 2019 and email proof of payment however till today no feedback about my phone and they have been deducting every month for a phone I don't have.....so ****ed

Helpful (0)

Replies (2)

Finrite Administrators (no longer in business)'s replyOfficial

06 Apr 2019, 08:22

Dear Customer,

Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.

Regards,

Finrite Customer Experience Team

Finrite Administrators (no longer in business)'s reply06 Apr 2019, 08:22

Official

Dear Customer,

Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.

Regards,

Finrite Customer Experience Team

Finrite Administrators (no longer in business)'s replyOfficial

08 Apr 2019, 08:01

Dear Customer,

Thank you for the details , one of our Customer Experience Agents will make contact with you to assist with your query.

Regards,

Finrite Customer Experience Team

Finrite Administrators (no longer in business)'s reply08 Apr 2019, 08:01

Official

Dear Customer,

Thank you for the details , one of our Customer Experience Agents will make contact with you to assist with your query.

Regards,

Finrite Customer Experience Team