Finrite pathetic customer service experience

This company deserve no star from me. They service is beyond pathetic. I submitted a insurance claim for my cellphone in April it's almost end May now and still my claim has not been settled. I have call in every week speak to 100 different consultant explaining my story over and over which is so frustrating. I even went as far as complaining to the team leaders Katlego and Tuesday with no luck as they also just make promises they don't keep. And here I need to find my way to manage without a phone however they debit they premiums no time every month. I so sick and tired of All they excuses. This company is definitely a no no to any one I will never recommend them to anyone. This chapter with them I something I want to close they useless to me I never want to go through such bad service again with Finrite ever again. Sorry but your pathetic service cost you your customer for many years.