EN
Esther N

1 reviews | Active since Sept 2019

03 Sept 2019, 14:59

Finrite nightmare

Finrite has the worst service ever and l wish l had known all these bad reviews before l insured my cellpone with them, After calling their cutomer service center for more than three time for them to acknowledge they received documents they needed form me, they finally sent an email where they need an excess of R5800. How ridiculous. They dont even bother to reply my emails to explain why the ridiculous amount. Have someone call me and explain. Insuarance claim number TC022737

0
Replies (2)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply04 Sept 2019, 14:59
Official
 Dear Customer,  Thank you for making us aware of your complaint.  One of our Customer Experience Agents will make contact with you to assist with your query.  Regards,  Finrite Customer Experience Team 
EN
Esther N's update09 Sept 2019, 15:30
Reviewer Update
Thank you Finrite Kubeshnie Narainsami got hold of me and assisted me. Thumps up for the prompt reply and assistance