GW
Gary W

1 reviews | Active since Jun 2017

30 May 2020, 11:05

Finrite never use them, stay away.

I have been paying insurance for over 2 years and never claimed. I gave my phone in to Telkom for rapairs after caloing them to confirm that I have insurance. I took my phone in on the 15th of my after confirming with telkom and my statement I received from telkom that I have insurance and now this insurance campany says that I do not have any insurance. This is the worst company ever. Never ever take insurance if telkom offers it to you rather go with your own insurance or with a family member but never take telkom/finrite insurance. I am paying the entire time and now they don't want to fix my phone after I proved that I have insurance. On top of that, after I handed my phone in they sent me a statement where I conveniently do not have insurance. What **** is that. So they take your phone, cancel your insurance when they decide that they don't want to fix it and then expect you to pay. I wish I could give them 0 starts.

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Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply01 Jun 2020, 10:39
Official
Dear Customer, Thank you for making us aware of your complaint.  One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team