1 reviews | Active since Oct 2014
Finrite never responds within the time they say they will respond
<p>I have waited for a month for Finrate to Authorize my claim for my huawei p8 lite i lost, I went to the police station on the 28 February 2017 to report my phone. and i sent everything to you and then you told me I had to get a case number which i did and resend everything to you on the 6th of April and was told to wait 24 Hours for authorization. I have now called back today 13 April 2017 and still getting told my claim has not been authorized. Please resolve this matter today as it is my birthday and people are unable to reach me because i have no phone.</p>
Please be advised that we have received your complaint, and we are currently investigating the matter.
We will be providing you with feedback shortly.
Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***
Kind regards
Finrite
Please be advised that we have received your complaint, and we are currently investigating the matter.
We will be providing you with feedback shortly.
Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***
Kind regards
Finrite
Is it possible to get this resolved today?
Is it possible to get this resolved today?
I have just received a sms from you guys,
Good day, Your claim has been approved. Please expect delivery of your device within 3-4 working days.
Regards Finrite Insurance Administrators. FSP20555.
The problem here is I have waited too long for you to say I must wait another 3-4 working days for you to deliver. Previously you have asked me to collect the phone at the nearest Cellucity and I collected my phone from Cellucity Pavilion In Durban. I am sorry but I am not prepared to wait another day for this device.
I have just received a sms from you guys,
Good day, Your claim has been approved. Please expect delivery of your device within 3-4 working days.
Regards Finrite Insurance Administrators. FSP20555.
The problem here is I have waited too long for you to say I must wait another 3-4 working days for you to deliver. Previously you have asked me to collect the phone at the nearest Cellucity and I collected my phone from Cellucity Pavilion In Durban. I am sorry but I am not prepared to wait another day for this device.