Finrite is useless

Spoke to Lindiwe one of the trainees within FINRITE CENTRE I told I am not happy with the feedback I got from FINRITE in regard to my past queries, but this isn't the reason for the dispute now today when I called her I advised her ever since mid June FINRITE has still not returned my phone to the CARLTON CENTRE STORE, because HOLLARD said my claim for a new phone was declined and I excepted that and asked FINRITE for my phone but I never received it, Lindiwe kept on saying today the phone is at the REPAIR CENTRE MIDRAND and I told her that it cant be at the REPAIR CENTRE as they returned my phone immediately when they couldn't fix my phone then afterwards from REPAIR CENTRE my phone was send to CARLTON CENTRE in June, then CARLTON CENTRE send it back to FINRITE INSURANCE for them to give me a new phone but I never received my phone back it is still wherever. Lindiwe came back to me whilst speaking to me over telephone saying the phone now apparently is at FINRITE INSURANCE still they will send the phone to CARLTON CENTRE and it will be received the latest nest week Thursday, Lindiwe then said I can cell her back next week Monday.<br>