LS
Lee S
1 reviews | Active since Jan 2012
19 Mar 2020, 16:29
Finrite is the coronavirus of customer service!!
Finrite is the coronavirus of customer service!!
Everyday is struggle to get hold of this company. They fail to call you back or e-mail you back.
The customer service agents are poorly trained and when it comes to industry standards they are the pits of the pits.
Poorly trained, uninformed of products and service and lack the common judgement of not breathing down the phone or listening to the customer.
I have been waiting for a device for a long time now but I seem to be running up a bill calling them daily and waiting on hold only to be hung up on or to be told to wait 48 hours.
Helpful (0)
Replies (1)0
Replies (1)Finrite Administrators (no longer in business)'s replyOfficial
30 Mar 2020, 14:59Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply30 Mar 2020, 14:59
Official
Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
