FINRITE IS NOT GIVING ME WHAT AM PAYING FOR

I just sent this email to Gerrit Visser from Finrite. I am very unhappy with what is happening.<br> <br> Good Afternoon Gerrit <br> <br> I am very disappointed with Finrite as a matter of fact I am very upset. <br> I just came from the store right now!!!<br> 1st of all my phone is not fixed there is a note on it that says my phone has been assessed and no fault was found. On my claim form I told them what the problem was but clearly finrite did not pay attention to that.<br> 2ndly my was is not cleared on the system and apparently finrite has to make sure it is and I asked you to make sure it inow because of that I could not even take the phone. I am not impressed at all.!!!!<br> 3rdly the slip that was printed out from my claim said i need to pay R700??? I reported my phone it time and waited to hear from you on what I should do and now I have to pay more money after that i have not claim on this insurance for at least 2 years this is the service I get.<br> My Phone hard a broken screen, i brought to finrite so it can be fixed but since they fixed my screen was fixed other things became fault I dont know why finrite is not picking up these faults. Since beginning of July