FINRITE IS ****** NONSENSE

I am fed up with telkom and their insurance. submitted a claim in february and I still dont have a phone. claim has been approved but I dont have a phone. Telkom and finrite insurance debit my account for the past 3 months and yet I still do not have a phone. telkom and thir insurance are a ****. I will never go to them for any device. I will cancel all my 5 device contracts. this service provider is nonsene!!!!!!