ZN
Zandile N
1 reviews | Active since Jul 2019
31 Jul 2019, 10:47
Finrite Insurance with Telkom
I lost my phone almost 5 weeks back. Opened a case and blacklisted the phone with Telkom. Provided all the necessary documents and they requested I pay excess fee I made the payment immediately. A weeks ago they provided me with a non existent waybill number for the new device. I still haven’t received my device nor got help from their call center,5 weeks without a phone worst cellphone insurance ever!!!!!
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Finrite Administrators (no longer in business)'s replyOfficial
31 Jul 2019, 15:30 Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply31 Jul 2019, 15:30
Official
Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team