FINRITE INSURANCE IS A ********** COMPANY

Item: Finrite Administrators (no longer in business)
Rating: 1
Author: Sanele M

I’m having the worst experience with this insurance both on my Vodacom and Telkom. I canceled the insurance on 16 September the same day I got my phone and I’m being billed for it still! I don’t understand.

I further called Finrite for my Telkom line and they told me my insurance was canceled on 13 May 2020 but Telkom keeps billing me. They asked for proof and I sent it to them but they said I must go to Telkom and Telkom told me to talk to them. I’m being sent from pillar to post for my money and it’s very frustrating and ********** actually!

Can Finrite just give me back my money for both Vodacom and Telkom?!

Helpful (0)

Replies (1)

Finrite Administrators (no longer in business)'s replyOfficial

14 Oct 2020, 11:11

Dear Customer,

Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.

Regards,

Finrite Customer Experience Team

Finrite Administrators (no longer in business)'s reply14 Oct 2020, 11:11

Official

Dear Customer,

Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.

Regards,

Finrite Customer Experience Team