Finrite insurance charging me for a cell for over 18 months I no longer have

Item: Finrite Administrators (no longer in business)
Rating: 1
Author: Cheryl C

Shouldn't even give them as star. I also blame Vodacom in this by using such a company. I had insurance 2 years ago and have had 2 cell phones since and asked for it to be cancelled many times with no joy. I have complained for over 18 months that I have my own insurance to Vodacom and that no one can assist me at Finrite to cancel this insurance. Meanwhile every month I am still charged insurance on a cell I haven't got.

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Replies (1)

Finrite Administrators (no longer in business)'s replyOfficial

08 Sept 2020, 11:25

Dear Customer,

Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.

Regards,

Finrite Customer Experience Team

Finrite Administrators (no longer in business)'s reply08 Sept 2020, 11:25

Official

Dear Customer,

Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.

Regards,

Finrite Customer Experience Team