uP
umsha P
1 reviews | Active since Nov 2019
18 Nov 2019, 15:10
FINRITE INSURANCE A BIG ****
WORST EXPERIENCE EVER!!!! GAME finrite call centre is so frustrating to deal with, I received and SMS saying my phone will be replaced, I also called and when I spoke to a consultant they confirmed the tablet will be replaced. today the call centre agent is saying it will be repaired and he doesn't "understand" what replaced means??? Please get educated people to handle the claims, please go and review all the evidence I sent the sms as well as the phone calls. CLAIM GMCML31003. I will be reporting this the ombudsman, my premiums are deducted timeously I paid the R150 excess for a new tablet now you cofmirm if will be repaired I am not happy with this at ALL!!!!!!!!!!!!
Helpful (0)
Replies (1)0
Replies (1)
Finrite Administrators (no longer in business)'s replyOfficial
18 Nov 2019, 15:45Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply18 Nov 2019, 15:45
Official
Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team