SM
Suzan M
1 reviews | Active since Feb 2020
19 Feb 2020, 15:21
Finrite insurance
Telkom is not a problem but the insurance I took with finrite was excellent the first time I took it. I app**** for a second claim on the 15th November 2019 and submitted documents needed but up until today I have been in contact with the call centre since December 2019 till today, I have been called and received sms notifications but I have to wait 40min to be attended and the call hangs up. This is frustrating because I get debited every month for a device I do not have. May I be assisted plz.
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Replies (2)0
Replies (2)
Finrite Administrators (no longer in business)'s replyOfficial
20 Feb 2020, 11:24Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply20 Feb 2020, 11:24
Official
Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
SM
Suzan M's updateReviewer Update
20 Feb 2020, 11:52Good day.
When will I receive a call?
When will I receive a call?
SM
Suzan M's update20 Feb 2020, 11:52
Reviewer Update
Good day.
When will I receive a call?
When will I receive a call?