CG
Charmaine G
1 reviews | Active since Nov 2020
11 Nov 2020, 21:33
Finrite insurance
My phone broke before lockdown and I used a cheaper phone, when I took it in Finrite rejected my claim because I used the sim card on another phone. No one said anything if my phone is broken I mustnt used the sim card on another phone and all these months the insurance is still deducting my money and fully aware that im using mobicel and they dont want to fix my phone.
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Replies (6)CG
Charmaine G's updateReviewer Update
13 Nov 2020, 00:15Hi,
My ID ***, the store is Century city Cape town and the worst is that i call the call centre all the time and no one comes back to me with any feedback until I call again after 2 or 3 weeks.
My ID ***, the store is Century city Cape town and the worst is that i call the call centre all the time and no one comes back to me with any feedback until I call again after 2 or 3 weeks.
CG
Charmaine G's update13 Nov 2020, 00:15
Reviewer Update
Hi,
My ID ***, the store is Century city Cape town and the worst is that i call the call centre all the time and no one comes back to me with any feedback until I call again after 2 or 3 weeks.
My ID ***, the store is Century city Cape town and the worst is that i call the call centre all the time and no one comes back to me with any feedback until I call again after 2 or 3 weeks.
CG
Charmaine G's updateReviewer Update
16 Nov 2020, 11:10Hi there,
I have send you my ID number and here is my account is I*** and its by Vodacom, whom I've calling for the last 2 months and one comes back to me with any feedback. The worst part im still their customer whos paying every month.
I have send you my ID number and here is my account is I*** and its by Vodacom, whom I've calling for the last 2 months and one comes back to me with any feedback. The worst part im still their customer whos paying every month.
CG
Charmaine G's update16 Nov 2020, 11:10
Reviewer Update
Hi there,
I have send you my ID number and here is my account is I*** and its by Vodacom, whom I've calling for the last 2 months and one comes back to me with any feedback. The worst part im still their customer whos paying every month.
I have send you my ID number and here is my account is I*** and its by Vodacom, whom I've calling for the last 2 months and one comes back to me with any feedback. The worst part im still their customer whos paying every month.
CG
Charmaine G's updateReviewer Update
28 Nov 2020, 00:29Hi There,
You guys ha been acting as if you want to resolve my case, on the 16th November, you said " Customer Experience Agents will contact you to assist with your query." but since that day no one contacted me.......I don't its fair as I'm paying you guys every month but you treat me as like Sh*** and how about you cancel my insurance....its useless. Form Vodacom(whom I e been calling for the last 3monthfor they dont come to me with any feedbacks.
You guys ha been acting as if you want to resolve my case, on the 16th November, you said " Customer Experience Agents will contact you to assist with your query." but since that day no one contacted me.......I don't its fair as I'm paying you guys every month but you treat me as like Sh*** and how about you cancel my insurance....its useless. Form Vodacom(whom I e been calling for the last 3monthfor they dont come to me with any feedbacks.
CG
Charmaine G's update28 Nov 2020, 00:29
Reviewer Update
Hi There,
You guys ha been acting as if you want to resolve my case, on the 16th November, you said " Customer Experience Agents will contact you to assist with your query." but since that day no one contacted me.......I don't its fair as I'm paying you guys every month but you treat me as like Sh*** and how about you cancel my insurance....its useless. Form Vodacom(whom I e been calling for the last 3monthfor they dont come to me with any feedbacks.
You guys ha been acting as if you want to resolve my case, on the 16th November, you said " Customer Experience Agents will contact you to assist with your query." but since that day no one contacted me.......I don't its fair as I'm paying you guys every month but you treat me as like Sh*** and how about you cancel my insurance....its useless. Form Vodacom(whom I e been calling for the last 3monthfor they dont come to me with any feedbacks.
CG
Charmaine G's updateReviewer Update
01 Dec 2020, 14:37Dear Finrite,
Please tell me what is that i need to do so that i can get feedback from you???
Please tell me what is that i need to do so that i can get feedback from you???
CG
Charmaine G's update01 Dec 2020, 14:37
Reviewer Update
Dear Finrite,
Please tell me what is that i need to do so that i can get feedback from you???
Please tell me what is that i need to do so that i can get feedback from you???
CG
Charmaine G's updateReviewer Update
08 Jan 2021, 08:33And now its the 8 January no one has come back to me with any feedback, and please cancel my insurance since you cant even have a decency of coming back to me.
CG
Charmaine G's update08 Jan 2021, 08:33
Reviewer Update
And now its the 8 January no one has come back to me with any feedback, and please cancel my insurance since you cant even have a decency of coming back to me.
CG
Charmaine G's updateReviewer Update
04 Mar 2021, 13:26Its 3 March 2021, non of your consulted came back to me even Voda com department never came back to me, I really dont understand your company ethics cause you are still deducting the money every month even though you see the phone is not in use and my claim not being dealt with......
CG
Charmaine G's update04 Mar 2021, 13:26
Reviewer Update
Its 3 March 2021, non of your consulted came back to me even Voda com department never came back to me, I really dont understand your company ethics cause you are still deducting the money every month even though you see the phone is not in use and my claim not being dealt with......