EF
Elizabeth F
1 reviews | Active since Aug 2020
06 Aug 2020, 11:59
Finrite ***********
Shocking level of incompetence. Put in claim on 2 cellphone repairs on 15 May. 20 emails later and still no pay out. I spoke to a Neo Selepe, Lydia Bongoza and Felix Mokoba. Each takes 2 weeks to respond and every time asking for new claim forms. I think we must cancel our insurance with them. Vodacom should not use them as their insurers
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Finrite Administrators (no longer in business)'s replyOfficial
18 Sept 2020, 09:45Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply18 Sept 2020, 09:45
Official
Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team