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modiseeugenemoloto M

1 reviews | Active since Jan 2017

16 Nov 2018, 10:58

Finrite **********, Disgusting, sickening and every other bad word SERVICE

I actually wish i could gave a negative rating for these people. Time and time again we have issues dealing with them: 1. The call center staff is rude specifically Karabo, Lehlogonolo and Veronica 2. The supervisor is never available to assist you 3. You pay your monthly premium for a full year and prove it to them and they come back to say that you are not captured on the System

So i would suggest whatever cover you have with them you cancel it. The last time my wife had to wait two months for a claim to be resolved and again we had to deal with ********** service from the call center agents and also a tedious claims process. We gave them the benefit of the doubt but this continues. We need to boycott this company. All these cellphone networks and retail stores that have them as administrators should actually read the comments on HelloPeter about this company and find new, more efficient and competent administrators. It will also instill customer confidence in them.

Finerite is **********. We are tired i am done.

0
Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply18 Jan 2019, 08:27
Official
 
Please be advised that we have received your complaint, and we are currently investigating the matter.
 
 We will be providing you with feedback shortly.
 
 Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***
 
 Kind regards 
 
 Finrite