FINRITE, HOLLARD, EDGARDS RIPOFF!!!!!

I bought an Samsung A10 at Edgars and took insurance then cancelled the insurance. Bought again an A20 insured it lost it this year May, because of lock down was able to claim early July, finrite said the A10 was not cancelled on their system so they loaded it and promised to give me a new cellphone. I've been given a run around from the 9th of July and now they are telling me I must backpay all the installments for them to pay out because Edgards never sent them the enrollment documents. I've been paying almost R100 every month for the wrong cell phone because people can not do their jobs and now i'm getting the end of stick for something I had no control off.

I'm very much disappointed at Edgars, Finrite and Hollard all together, I feel like I have been taken for a ride. BE VERY CAREFULL WHEN DEALING WITH THESE 3!!!! I HAVE WASTED MY TIME AND MONEY ON THIS FOR NOTHING.

All finrite wants is for me to pay, they don't care that edgars did not send them the documents.