FINRITE HAS HORRIBLE SERVICE AND MUST JUST SHUT DOWN

I have submitted a a claim query 5days ago for a cellphone I have claimed, whereby I paid the excess fee in two stages because I didn't have the full amount.

The fact is that now the excess fee is all paid up and now they coming with ****py stories. Below is a email I sent them 5days ago and I have not received a single responds

'' Good day

It has now been 4days waiting for the outcome of the matter which was supposed to be escalated.

This matter seems not to reach the attention of management or higher management.

I WILL HAVE TO TAKE IT UP AND ALSO HAVE IT ON HELLO PETER , as to how poor of a service finrite is to their paying customers. IT IS GOING TO MY LAWYERS HEREAFTER.

Resolve my matter so that I can just finalize with you guys.

Regards SUENELDA MARTIN .........................................