Finrite doing me wrong

Hello Peter

I made a claim in February 2020 and till today 9 July 2020 I have not received proper feedback nor has my clam been properly handled. I received an sms on the 19th May 2020 saying my calm is received and will be attended to in 48 hours and I am still waiting. Finrite is still charging me for insurance through Telkom of which `I have been paying for a ****** phone. This is unacceptable, I would highly appreciate your intervention in this matter.

Regards Zola Mthiyane