Finrite Customer Service

I think it would be very helpful and encouraging for Finrite Administrators to really start focusing on customer service. This is one department that will really hurt their business.

I am aware that they offer a range of products, however from my interaction with them on the mobile device insurance product it is a thorn in the butt honestly. The communication is not as forthcoming, and claims drag past 2 weeks. I am currently on my 3rd week regarding my claim.

I send emails periodically for updates, however even receiving an email that acknowledges receipt of the email is none existent.

The amount of complaints on hellopeter.com regarding Finrite Administrators are shocking. It would suggest clearly that there is a problem.

Please guys try to improve on customer service; most of us are patient however you also need to be pro-active and come to the party. A little feedback and updates regarding the status of a persons claim goes a long way in assuring me as a customer that it is receiving your attention.