Finrite, commited to the LOWEST ethical Standards!

Item: Finrite Administrators (no longer in business)
Rating: 1
Author: kmmakaba K

Finrite Administrators are the pits!!!!!!

I have been contacting their offices sing trhe 20th of December 2019 to date. I have not spoken to a single human being, instead, I always get "thank you for your patience...", to be frank, I have run out of patience and most importantly, I am running out of time. I even went as far as sending them an email and to this day, I have not received the courtesy of a response.

The other frustrating issue is the fact that Telkom exempts themselves from any claims even though they always convince us to take out this insurance when we purchase contracts.

What must one do in order for me to get the service that I, without a fail, pay for every month?

Helpful (0)

Replies (2)

Finrite Administrators (no longer in business)'s replyOfficial

15 Jan 2020, 12:47

Dear Customer,

Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.

Regards,

Finrite Customer Experience Team

Finrite Administrators (no longer in business)'s reply15 Jan 2020, 12:47

Official

Dear Customer,

Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.

Regards,

Finrite Customer Experience Team

kmmakaba K's updateReviewer Update

22 Jan 2020, 09:45

Good day,

I am still waiting for one of your so called Customer Experience Agents to contact me and it has been a week since I was promised a call.

A very displeased customer!

kmmakaba K's update22 Jan 2020, 09:45

Reviewer Update

Good day,

I am still waiting for one of your so called Customer Experience Agents to contact me and it has been a week since I was promised a call.

A very displeased customer!