kM
khomotso M

1 reviews | Active since Mar 2014

19 Feb 2019, 08:17

Finrite call centre

So Vodacom change their insurance partner to Finrite without even informing us. Now we have to deal with waiting hours and hours just to speak to One call centre agent at Finrite. I have been calling and I can say we don't enjoy the music on hold and I will like to be assisted with my insurance claim.

0
Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply19 Feb 2019, 08:25
Official
Dear Customer,
Thank you for making us aware of your complaint.  One of our Customer Experience Agents  will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team