FinRite C Surance

<p>My phone has been in for repair for over a week now and no one from cell C or C Surance "FinRite" has bothered to call me. I have phoned both of them atleast 20 times now in two days and had to wait 15min on hold before anyone answers... Then to be told i must call the other one back for more info and call them back with the info. Its cell C insurence that gets deducted off my cell c contract straight. Why the hell am i having to call all over town to get this sorted?? It should all have been done automatically. The only phone call i should recieve is one telling me the excess and where to collect my phone. I pay a huge amount for the insurance every month which is almost half the price i pay for my cars insurance... Then to be told that the cracked sreen cant be replaced and i must pay a huge excess for a new phone!! Absolutely crazy!! Who is getting ********** here. Then on top of paying R1200 i must wait 5-8 days for new phone delivery!! Never ever use C Surance or FinRite!! Worst service ever!!! </p>