jV
joseph V
1 reviews | Active since Jul 2014
20 Oct 2020, 13:12
FINRITE BAD RESPONSE.
I have spoken to Telkom Accounts, they do not have a cancelation on their records, I ask Finrite proof of their cancelation to Telkom, to-date I have not received any positive feedback from Finrite.
I need Finrite to refund me my money asap. For Telkom billed me and outstanding amount of R4779.45 is immediately payable back to me.
I want Finrite to make an apology for their mistake. I spoke to Telkom Accounts agent and forwarded the outcome to consultant Bernice Seedie. Telkom is adamant they did not get a cancelation from Finrite.
Maybe it is time for them to admit to their mistake, and do the right thing:
PAY BACK MY MONEY. TELKOM DID PAY YOU.
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Replies (1)Finrite Administrators (no longer in business)'s replyOfficial
21 Oct 2020, 08:47Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply21 Oct 2020, 08:47
Official
Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team
