LM
Lehlohonolo M
1 reviews | Active since Feb 2019
13 Feb 2019, 10:48
Finrite avoiding settling claims
It has been over two weeks now since i submitted my vodacom device insurance claim online , not only have i not received any feedback but i also cannot get through to the call center agents as i have to hold for over 30 minutes with no one picking up. i do not understand why i pay for device insurance if this is the type of service i receive, When i went to the vodacom store in Ghandi square i was told that i should call the call center because they (vodacom) cannot get through to finrite. This is truly ridiculous service
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Finrite Administrators (no longer in business)'s replyOfficial
13 Feb 2019, 10:49 Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply13 Feb 2019, 10:49
Official
Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team