Finrite (aka Finwrong) very unhappy, cannot connect.

My wife have been paying over R200 pm on mobile insurance with Finrite via Vodacom. Mobile device works perfectly fine, just the back of her Huawei P40 Pro is cracked and sent away for repairs only to come back declined.

I understand the sim-card clause attached to this insurance but the sim card they have registered to the phone on their system was never even used and confirmed by Vodacom. She agreed to have her old sim card part of the contract and have been using it since she got the phone but have been paying monthly insirance for nearly 2 years.

Last week her insurance was declined because of this and till this day, they are unable to reach and switch the call off when we get through, then the prompts no longer work. What a disappointment.

The level of patience, the lack of availability and service should by all means be re-evaluated. No luck at all. Wouid love to ecalaay