Finrite

Since from last year October I have been put from pillar to post even today irrespective how many emails I have sent to finrite insurance telling them that I have cancelled my insurance last Oct till today they still debiting my money,even after I have sent those statements they have requested but no one is bothered about my plea, always the lady by Letlhogonolo Gaethuse will always try to frustrate me asking January statement but I have emailed statement from November to January but she will always say she haven't received any thing,is any ombudsman who can assist me with this people