1 reviews | Active since Dec 2016
Finrite Administrators Please Just Sort OUT my Issue - Thats all i am asking for
<p>14 June 2017 I handover my phone to Finrite Administrators that was fully functional but had a cracked screen so i needed the phone fix. I ha to pay R680.00 to get it fix after the repair center did they analysis and said it can be fixed 2 weeks later I am told its beyond economical repair then the call centre agent said i need to pay R512.00 to get a new Device as there is nothing that they can do. So i paid the R512 today and called the Finrite Administrators to find out that they got the payment when can i get my phone. Today i was told that no we actually dont have the phone in stock and we not sure when we will have it, I should just keep calling them to find out. That really doesnt make sense to me. So i was told to get an iphone 6 128GB i need to pay a further R3300.00 to get a phone because thats the phone they have in stock so in total just to get a phone i need to cough up R4500.00. That really doesnt make sense to me.</p> <p> </p> <p>I didnt have a phone, i had to buy a phone so i could recieve calls because you guys were taking long.</p> <p> </p> <p>I just feel like you guys are milking me off every cent of money that i dont even have. This is really unfair, i need a phone. the iphone 6 that i had and no other brand.</p> <p> </p> <p>This is not even the full story but I am really unhappy with your service.</p> <p> </p> <p>Sorry for escalating things but i need my issue resolve.</p>
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Kind regards
Finrite
Please be advised that we have received your complaint, and we are currently investigating the matter.
We will be providing you with feedback shortly.
Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***
Kind regards
Finrite
