Finrite Administrators - dealing with them is like sticking a blunt object into your own eye !

Item: Finrite Administrators (no longer in business)
Rating: 1
Author: Peter M

Sent about 10 emails regarding insurance claim - no response. Complained to Vodacom no feedback, wrote emails to complaints at Finrite Administrators, response and then it all went dead again. Worst Customer Experience of my life - are these people dead or do they simply do not understand the Customer Journey. They are destroying your Brand Vodacom.

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Replies (1)

Finrite Administrators (no longer in business)'s replyOfficial

08 Mar 2019, 11:45

Dear Customer,

Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.

Regards,

Finrite Customer Experience Team

Finrite Administrators (no longer in business)'s reply08 Mar 2019, 11:45

Official

Dear Customer,

Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.

Regards,

Finrite Customer Experience Team