Finrite Administrators - APPAULLING service!!!

Yet another bad review for this company!

I have processed a claim for a lost/****** device on the 23rd of December. Today, 09 January I have still not received my device. After calling their call centre numerous occasions, today at 12:45pm, I have still not gotten any closer to getting my device. My reason for this review being put up is that not only have I been told that my claim has been approved on the 31st of December, but the delay is that the supplier could not get hold of me. Speaking to the agent today, I was informed that from the 2nd of January the supplier was unable to get hold of me! Note that I have called Finrite since the beginning of this new year for the 3rd time and receiving the same feedback continuously! If I do not call the call centre, nothing gets done regarding my request, even when I do...nothing gets done either!! I'm completely at a loss as not even the call centre agent can put me in touch with the supplier who cannot get hold of me, yet my daughter is able to call me each day at least twice! Unbelievable that a 9 year old girl is able to communicate better than a corporate company! Worst service ever!! And in all honesty, I would never want to use Finrite administrators for any service again!!

If anyone from Finrite reviews this, please have the decency to contact me and assist in getting this overdue service request resolved.